How Do I Complete a Virtual Notarization?

*Schedule your appointment

*Follow the link in the email to securely upload your documents

*Answer the 5 security questions to verify your identity

*Virtually meet a member of our team

*Download the notarized documents

What are the Signer Requirements?

*Minimum age requirement: 18 years old

*Government issued ID: Driver’s license or state ID

*All signers must be present at the time of the notarization

What are the Technology Requirements?

*A computer, tablet or in some instances, a smart phone with camera and audio capabilities

*Chrome or Firefox web browsers

What is the Cancelation Policy?

Cancellation Policy:

Virtual Appointments:

Cancellations are accepted up to 60 minutes before the scheduled appointment time for a full refund.

Cancellations made within 60 minutes of the appointment will not be eligible for a refund.

In the case of technical challenges leading to the cancellation of a virtual appointment, clients have the option to reschedule at no additional cost. However, failure to reschedule will result in a 25% deduction from the payment.

Mobile Appointments:

A minimum notice of 4 hours is required for cancellations to receive a full refund. Cancellations made within 4 hours of the appointment time will not be eligible for a refund.

Refund Process:

Refunds for eligible cancellations will be processed immediately.

Rescheduling:

Clients can reschedule appointments based on availability at no additional charge if done within the allowed time frame.

Exceptions:

Exceptions to this policy may be considered in case of documented emergencies or unforeseen circumstances. Please contact us directly to discuss.

Notice of Cancellation:

Clients must notify us of cancellations via email or phone call to ensure proper acknowledgment and processing.

Policy Clarification:

This policy is implemented to streamline our scheduling process and ensure fairness to both our clients and our service providers. We value your understanding and cooperation.